Privacy Policy

Last Updated: July 22, 2025

At SnapMuse, your privacy is important to us. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy describes our data practices when you use the SnapMuse app and related services, in accordance with all applicable data protection laws and regulations.

Please note that our app may include links to third-party websites or services. These external platforms maintain their own privacy policies, which are independent of ours. We encourage you to review their policies carefully, as this Privacy Policy does not apply to your interactions outside the SnapMuse environment.

How Our Service Operates

Photo Upload & Template Selection

Users begin by uploading a photo and selecting a desired template for AI-driven customization.

Personalized AI Processing

A temporary, individualized version of our AI model is generated using the uploaded data to ensure personalized results.

Avatar Generation

The customized model produces a unique avatar that reflects the user’s uploaded photo and chosen style.

Automatic Data Disposal

Upon successful avatar generation, both the uploaded photo and the personalized AI model are permanently deleted from our systems without exception.

Content Guidelines

Users are strictly prohibited from uploading nude, explicit, or unauthorized images of others. Compliance with these guidelines is mandatory to maintain a safe and respectful platform.

No Use in Broader AI Training

We do not utilize any user-provided content or personal data for training general-purpose AI models or for any other secondary use.

Content Moderation & User Reporting

Our platform employs automated moderation tools to help prevent misuse. If you encounter inappropriate or offensive content, please report it to abhibaba2208@gmail.com. Your feedback plays a vital role in maintaining the quality and integrity of our service.

Information We Collect

1. Platform Usage Data

We collect information about how you interact with the SnapMuse app, including content you view, edit, download, or share. This data helps us improve functionality, performance, and user experience.

2. Device and Log Information

To ensure service reliability and optimize performance, we collect certain technical details, including:

Device ID and model

Operating system version

IP address and language preferences

Network type and connection logs

Advertising identifiers (e.g., Google Advertising ID \[GAID])

3. User Feedback and Support Data

When you contact us for support or submit feedback, we collect the content of your message along with your contact details (such as email address or phone number) to respond effectively to your inquiries.

4. Face Data Handling

We collect zero facial data or biometric identifiers. When you upload a photo for video generation, the app briefly detects facial landmarks solely to align your face with the chosen template. Both the original photo and these temporary landmarks are automatically and permanently erased as soon as the video is generated (usually in seconds). No facial information is stored, shared, or used for tracking, identification, or any other function.

Permissions

With your explicit consent, the app may request access to the following permissions:

Storage : To save edited content and access media files during the editing process.

Internet : To connect to online services and download necessary resources.

These permissions are optional and can be managed at any time through your device settings. Granting access enables specific features; however, revoking these permissions will only restrict related functionalities, without affecting overall access to the app.

Analytics and Performance Data

We collect aggregated and anonymized data to monitor usage patterns, improve functionality, and enhance user experience. This data may be shared with trusted analytics partners for service optimization. It does not contain any personally identifiable information and cannot be used to identify individual users.

Use of Personal Information

Your personal information may be used for the following purposes:

To enhance, maintain, and develop new features and services

To ensure the security, integrity, and proper functioning of the app

To communicate important information, such as updates to policies or terms of service

To comply with legal, regulatory, or law enforcement requirements

Data Deletion

You may delete your personal data at any time through the in-app settings. Additionally, uninstalling the app will remove all locally stored data from your device. Please note that once data is deleted, it cannot be recovered. If you require assistance, feel free to contact our support team.

Cookies and Similar Technologies

We use cookies, web beacons, and third-party tools to enhance your experience, including:

User authentication and saving preferences

Analyzing app usage and performance

Measuring advertising effectiveness

Enabling social features and integrations

Most web browsers and mobile devices allow you to manage cookie preferences. However, disabling cookies may limit certain functionalities within the app.

We also integrate third-party software development kits (SDKs) to help us assess service usage and effectiveness. All data collected via these technologies is used solely for the purposes described in this policy and is not personally identifiable.

Please note that, due to a lack of industry-wide standards, we do not currently respond to “Do Not Track” (DNT) signals.

Data Retention

Personal Information: Retained for up to 48 months or as required by applicable laws and regulations.

Usage Data: Stored for shorter durations unless needed for performance optimization, analytics, or legal compliance.

Data Sharing

We do not sell your personal data. We may share data only under the following conditions:

With trusted third-party service providers operating under strict confidentiality and data protection agreements

When legally required to comply with applicable laws, court orders, or law enforcement requests

In the event of a business transition (e.g., merger, acquisition, or bankruptcy), provided that equivalent or enhanced data protection standards are maintained

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access or request a copy of your personal data

Correct or update inaccurate or incomplete information

Request deletion of your personal data

Object to or restrict certain forms of data processing

Withdraw consent at any time where processing is based on consent

Request data portability to another service provider

To exercise any of these rights, please contact us. We may request verification of your identity before processing your request in order to protect your privacy and security.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from minors. If you believe that a child has provided us with personal information, please contact us immediately, and we will promptly delete the data in question.

Regional Privacy Compliance

We comply with relevant privacy laws and regulations across multiple jurisdictions, including but not limited to:

California Consumer Privacy Act (CCPA)

Virginia Consumer Data Protection Act (VCDPA)

European Union General Data Protection Regulation (GDPR)

Brazilian General Data Protection Law (LGPD)

Users in these regions may have additional rights to access, rectify, delete, or object to the processing of their personal data. Please contact us for assistance in exercising these rights.

Legal Basis for Data Processing

We process personal data based on the following lawful grounds:

Legitimate Interests: For service improvement, analytics, and security purposes

Legal Obligations: To comply with applicable laws, regulations, and legal processes

Vital Interests: To protect the safety and well-being of users in urgent or emergency situations

Consent: Where required, we will obtain your explicit consent prior to collecting or processing your data

Complaints

If you believe that your data protection rights have been infringed, you have the right to lodge a complaint with your local data protection authority. However, we encourage you to contact us first so we can attempt to resolve the matter promptly and amicably.

To file a complaint or raise a concern, please contact:

Email: abhibaba2208@gmail.com

Controller and Data Protection Officer (DPO) Information

Data Controller: SEVENLUFF

Data Protection Officer Contact: abhibaba2208@gmail.com

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Any updates will be published on this page and will take effect immediately upon posting. We recommend reviewing this policy regularly to stay informed about how your data is protected.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our data practices, please reach out to us at:

Email: abhibaba2208@gmail.com